Privacy Policy of Wbetz
At Wbetz, we place great importance on protecting your personal data. This Privacy Policy describes how we collect, use, and secure information when you use our services. We operate in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. By using our website and services, you agree to the practices described in this policy.
What Data Wbetz Collects
We collect various types of information to provide and improve our services. Personally identifiable information includes your name, email address, phone number, date of birth, and residential address. Financial data relates to payment method information and transaction history. Technical data includes IP address, browser type, device information, and cookies. Usage data contains information about your playing behaviour, preferences, and interactions with our website. All this data is necessary for delivering a secure and personalised service.
How Wbetz Uses Your Data
Your personal data is used for specific and legitimate purposes. We process your data to manage your account and provide our services. Identity verification and fraud prevention require certain personal information. We use your contact details for communication regarding your account and our services. With your consent, we may send you marketing communications about promotions and offers. Aggregated data is used for analysis and improvement of our services.
Legal Basis for Processing
We process your data solely on valid legal grounds in accordance with the GDPR. Contractual necessity applies to providing the services you have signed up for. Legal obligations require us to retain certain data for compliance and regulatory purposes. Legitimate interest includes fraud prevention, security, and improvement of our services. Your explicit consent is requested for marketing communications and non-essential cookies. You can withdraw your consent at any time without affecting the lawfulness of processing carried out before your withdrawal.
Sharing Data with Third Parties
We only share your data with third parties when necessary for providing our services. Payment processors receive the necessary information to process transactions. Game providers are granted access to limited data for delivering their services. Regulatory authorities may request data in the context of legal obligations. Business partners may only receive aggregated and anonymised data. We never sell your personal data to third parties for marketing purposes. All external parties are contractually obliged to maintain confidentiality and adequate data protection.
Data Security at Wbetz
We implement extensive technical and organisational measures to protect your data. Advanced encryption secures all data transfers and stored information. Access controls limit data access to authorised personnel on a need-to-know basis. Regular security audits and penetration tests identify and remedy vulnerabilities. Physical security protects our servers and data centre infrastructure. Despite these measures, no system can guarantee absolute security. We also advise you to take your own precautions, such as using strong passwords.
Your Rights under the GDPR
As a data subject, you have various rights regarding your personal data. The right to access gives you access to the data we hold about you. The right to rectification allows you to have inaccurate data corrected. The right to erasure, also known as the right to be forgotten, can be exercised in certain cases. The right to restriction of processing applies in specific circumstances. The right to data portability allows you to request your data in a portable format. To exercise these rights, please contact us at support@wbetz.com.
Wbetz Cookies and Tracking Technologies
Our website uses cookies and similar technologies to provide functionality and improve user experience. Essential cookies are necessary for the basic functionality of the website. Functional cookies remember your preferences and settings. Analytical cookies help us understand how visitors use our website. Marketing cookies are used to display relevant advertisements with your consent. You can manage your cookie preferences via your browser settings or our cookie banner. Disabling certain cookies may limit the functionality of our services.
Wbetz Data Retention Periods
We do not retain your data for longer than necessary for the purposes for which it was collected. Account data is retained for the duration of your account plus the legally required period. Transaction data is kept for a minimum of seven years in accordance with financial regulations. Marketing data is retained until you withdraw your consent. After the retention period expires, data is securely deleted or anonymised. Some data may be retained for longer if legally required or to support legal claims.
Changes to This Privacy Policy
We reserve the right to periodically amend this Privacy Policy to reflect changes in our practices or legislation. Material changes will be communicated via email or a prominent notice on our website. The date of the last amendment will be stated at the top of this document. We advise you to review this policy regularly to stay informed about how we protect your data. Continued use of our services after changes constitutes acceptance of the updated policy.
Contacting Wbetz
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us. Email us at support@wbetz.com for general privacy inquiries. For formal requests concerning your data rights, we aim to respond within a maximum of 30 days. If you are not satisfied with our response, you may lodge a complaint with the relevant supervisory authority. We strive to resolve all privacy-related matters to your satisfaction.